{"id":2271,"date":"2021-09-21T12:15:50","date_gmt":"2021-09-21T11:15:50","guid":{"rendered":"https:\/\/digi-ed.uk\/support\/?post_type=ht_kb&#038;p=2271"},"modified":"2022-09-05T16:38:21","modified_gmt":"2022-09-05T15:38:21","slug":"how-to-use-zoom-closed-captioning-and-live-transcription-services","status":"publish","type":"ht_kb","link":"https:\/\/digi-ed.uk\/support\/article\/how-to-use-zoom-closed-captioning-and-live-transcription-services\/","title":{"rendered":"How to use Zoom Closed Captioning and Live Transcription Services"},"content":{"rendered":"\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-alert\">To ensure Zoom closed captioning and transcription services are available (which includes both subtitles and full transcription in the sidebar as needed), <a href=\"https:\/\/digi-ed.uk\/support\/article\/updating-zoom\/\" data-type=\"URL\" data-id=\"https:\/\/digi-ed.uk\/support\/article\/updating-zoom\/\" target=\"_blank\" rel=\"noreferrer noopener\">please ensure your Zoom desktop app is up to date. <\/a><\/p>\n\n\n\n<p>Transcriptions are turned on by default in all Zoom meeting settings, however they need to be enabled by the Host first, once a meeting has started, as otherwise it will not be shown. This can either be done by the Host if they already know a student in the session requires transcription, or because a student has requested, they be switched on. If a student makes this request, the host will receive a pop up message on their screen and can then start the transcription.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to enable it as a Host for the students who connected remotely?<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Automatic closed caption and live transcription services<\/h3>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"How to use Zoom Live Transcriptions (Closed Captioning)\" width=\"1200\" height=\"675\" src=\"https:\/\/www.youtube.com\/embed\/XTMJ55ZvNpA?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>Before, you could start using the automatic version, please make sure it is enabled under your Zoom account. For more information about the process, please read the following <a href=\"https:\/\/support.zoom.us\/hc\/en-us\/articles\/8158289360141-Enabling-automated-captions\">Zoom help material<\/a>.<\/p>\n\n\n\n<p>Once you have enabled it, you can then start to use it during a live Zoom meeting. For more information about the process, please read the following <a href=\"https:\/\/support.zoom.us\/hc\/en-us\/articles\/8158738379917-Managing-automated-captions-\">Zoom help material<\/a>.<\/p>\n\n\n\n<p>Please also note that the automatic captioning and live transcriptions are not 100% accurate as there might be some specific words that the system does not recognise. Based on our experience, it is around 70-85% accurate.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Manual closed captioning and live transcription services<\/h2>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\nhttps:\/\/youtu.be\/a06O8JmpPZA\n<\/div><\/figure>\n\n\n\n<p>If you have someone assigned to type manually the caption\/transcription of your Zoom meeting which then will give you 100% accuracy, then you could potentially use the manual version of this feature within Zoom.<\/p>\n\n\n\n<p>Before, you could start using the manual version, please make sure it is enabled under your Zoom account. For more information about the process, please read the following <a href=\"https:\/\/support.zoom.us\/hc\/en-us\/articles\/4409683389709-Enabling-manual-captions\">Zoom help material<\/a>.<\/p>\n\n\n\n<p>Once you have enabled it, you can then start using it during a live Zoom meeting. For more information about the process, please read the following <a href=\"https:\/\/support.zoom.us\/hc\/en-us\/articles\/207279736-Managing-manual-captioning\">Zoom help material<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to disable it as a Host for the students who are physically in the room?<\/h2>\n\n\n\n<p>If you are in a hybrid teaching room and you start the transcription for students online, you can then hide the subtitles from being visible to prevent distraction to the students in the room.<\/p>\n\n\n\n<p>To do this, please click on the little arrow icon in the \u2018Live Transcription\u2019 button once the Zoom meeting has start and then select the \u2018Hide Subtitle\u2019 option from the popped-up drop-down list.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"210\" height=\"137\" src=\"https:\/\/digi-ed.uk\/support\/wp-content\/uploads\/2022\/09\/2-4.png\" alt=\"Screenshot of the display of the \u2018Hide Subtitle\u2019 option (highlighted) under the \u2018CC\u2019 button (highlighted) during a Zoom meeting.\" class=\"wp-image-4311\" srcset=\"https:\/\/digi-ed.uk\/support\/wp-content\/uploads\/2022\/09\/2-4.png 210w, https:\/\/digi-ed.uk\/support\/wp-content\/uploads\/2022\/09\/2-4-50x33.png 50w, https:\/\/digi-ed.uk\/support\/wp-content\/uploads\/2022\/09\/2-4-60x39.png 60w, https:\/\/digi-ed.uk\/support\/wp-content\/uploads\/2022\/09\/2-4-100x65.png 100w\" sizes=\"auto, (max-width: 210px) 100vw, 210px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">How to view captioning\/live transcription as a student?<\/h2>\n\n\n\n<p>To view captioning\/live transcription as a student, also known as a \u2018Participant\u2019 during a Zoom meeting, please read the following <a rel=\"noreferrer noopener\" href=\"https:\/\/support.zoom.us\/hc\/en-us\/articles\/4403492514829-Viewing-captioning-in-a-meeting-or-webinar\" target=\"_blank\">Zoom help material<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In this article, we will show you how to use Zoom closed captioning and live transcription services.<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[67],"ht-kb-tag":[197,198,196],"class_list":["post-2271","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-zoom","ht_kb_tag-closed-captioning","ht_kb_tag-subtitles","ht_kb_tag-transcription"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/digi-ed.uk\/support\/wp-json\/wp\/v2\/ht-kb\/2271","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/digi-ed.uk\/support\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/digi-ed.uk\/support\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/digi-ed.uk\/support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/digi-ed.uk\/support\/wp-json\/wp\/v2\/comments?post=2271"}],"version-history":[{"count":3,"href":"https:\/\/digi-ed.uk\/support\/wp-json\/wp\/v2\/ht-kb\/2271\/revisions"}],"predecessor-version":[{"id":4312,"href":"https:\/\/digi-ed.uk\/support\/wp-json\/wp\/v2\/ht-kb\/2271\/revisions\/4312"}],"wp:attachment":[{"href":"https:\/\/digi-ed.uk\/support\/wp-json\/wp\/v2\/media?parent=2271"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/digi-ed.uk\/support\/wp-json\/wp\/v2\/ht-kb-category?post=2271"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/digi-ed.uk\/support\/wp-json\/wp\/v2\/ht-kb-tag?post=2271"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}